Terms & Conditions Agreement

This document sets out the rules and obligations that apply whenever you browse our website or order our handcrafted writing instruments and stationery. If anything is unclear, our team is glad to assist you.

1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you are prohibited from using our services.

We reserve the right to modify these terms at any time without prior notice. It is your responsibility to review this page periodically for updates.

2. Products and Orders

All products displayed on our website are subject to availability. We may discontinue any product or adjust prices without prior notice. When you place an order, you make an offer which we may accept or decline at our discretion.

We take care to accurately describe product features, but colours and details may vary slightly due to screen settings.

3. Pricing and Payment

All prices are listed in Canadian dollars and include applicable taxes unless otherwise stated. Payment must be received in full before we process your order.

  • We accept Visa, Mastercard, and Paypal
  • Orders are confirmed via email
  • Prices may change at any time without affecting confirmed orders

In the event of a pricing error, we reserve the right to cancel the order and issue a refund.

4. Shipping and Delivery

We ship to Canadian provinces and international destinations. Shipping times are estimates and may be delayed due to carrier issues or customs clearance.

Risk of loss passes to you upon delivery. We are not responsible for lost or stolen packages once they are marked as delivered.

5. Returns and Refunds

If you are not fully satisfied with your purchase, you may return an item in its original condition within 14 days for a full refund, excluding shipping costs. Custom or personalised items are non-returnable unless defective.

To initiate a return, please contact our support team with your order number. We will provide a return authorisation and instructions.

6. Limitation of Liability

Actionopportunity shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products, our website, or inability to access them.

Our total liability for any claim is limited to the amount you paid for the product in question.

7. Governing Law

These Terms are governed by the laws of the Province of British Columbia, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Vancouver, British Columbia.


Questions About These Terms?

If you need clarification on any clause in this agreement, our customer service team is available to help. You can write to us at actionopportunity@gmail.com, call +1 604 728 4936, or visit our studio at 1818 Cornwall Ave, Vancouver, BC V6J 3C7, Canada.